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Privacy Policy

Effective Date: July 1, 2025

Edelweiss Properties Realtors, LLC (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, share, and protect information that you provide through our website located at www.EdelweissRealtors.com  (the “Site”). By using our Site, you consent to the practices described in this Policy.

1. Information We Collect
We collect information from you in several ways:

a. Information You Provide Voluntarily

You may provide personal information when:

  • Filling out a contact form
  • Registering for email alerts or newsletters
  • Requesting information about properties or services
  • Scheduling a property showing
  • Creating an account

This information may include:

  • Name
  • Email address
  • Phone number
  • Property preferences
  • Other real estate-related inquiries

b. Information Collected Automatically

We collect certain information automatically when you visit our Site, such as:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited
  • Time and date of visit
  • Referring website addresses

This is done using cookies, pixels, and other tracking technologies.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries
  • Send property updates or newsletters (with your consent)
  • Improve our website and services
  • Monitor and analyze website performance
  • Comply with legal obligations
  • Customize your user experience
  • Prevent fraudulent or unauthorized activity

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

  • MLS Providers for listing access and compliance
  • Service Providers who assist with marketing, website hosting, data analytics, or customer communication (e.g., CRM or email services)
  • Legal authorities when required by law, subpoena, or to protect our legal rights

4. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance your browsing experience, gather analytics, and deliver targeted content.

You can adjust your cookie preferences through your browser settings. However, disabling cookies may limit your ability to use certain features of the Site.

5. Third-Party Links

Our Site may contain links to third-party websites (such as mortgage calculators, real estate listings, or service providers). We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before submitting any information.

6. Email and Text Communications

If you opt in to receive email or SMS communications, we may send you marketing messages related to real estate services, new listings, or company updates. You may opt out at any time:

  • Emails: Click the “unsubscribe” link in any message.
  • Text messages: Reply “STOP” to unsubscribe.

We comply with the CAN-SPAM Act and the Telephone Consumer Protection Act (TCPA).

7. Children’s Privacy

This Site is not intended for children under 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child, we will take steps to delete such information.

8. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no internet or email transmission is fully secure or error-free, so please take care when submitting sensitive information online.

9. Your Rights and Choices

Depending on your location and applicable laws, you may have the right to:

  • Request access to your personal data
  • Request corrections or deletions
  • Object to certain uses of your data
  • Withdraw consent (where applicable)

To exercise any of these rights, please contact us at the information below.

10. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the Site signifies your acceptance of the updated terms.

11. Terms of Use Policy

Your use of the Site is also subject to our Terms of Use Policy, which governs your use of the Site.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Edelweiss Properties Realtors, LLC
270 South Main Street
Canandaigua, NY 14424
Phone: (585) 394-0270
Email: info@lakepros.com 
Website: www.EdelweissRealtors.com

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